Returns & Exchanges

At The Lifeguard Store, we want to ensure you have the best gear for the water. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Verify Eligibility

Ensure items are in original, unused condition with all tags attached and original packaging intact to qualify for a full refund.

2

Initiate Your Request

Visit our online returns portal or contact our customer service team with your order number to generate a Return Authorization (RA) number.

3

Package and Ship

Securely pack your items and include the RA paperwork inside the box, then use a trackable shipping method to send the package to our warehouse.

4

Processing and Refund

Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing